Dear Petpointer customer,
We are sorry to inform you that Swiss Tracking Solution AG is in a state of overindebtedness and filed for bankruptcy on April 16, 2019. Due to this situation, we are ending customer service for all Petpointer GPS tracking devices and they will stop working effective immediately.
If you have any questions, we kindly ask you to reach out to the insolvency officer: Konkursamt Nidwalden, Roland Kunz, Engelbergstrasse 34, Postfach 1243, CH-6371 Stans
Tractive, the world market leader in GPS tracking for cats & dogs, has generously offered to provide the owners of a Petpointer tracking device with a FREE Tractive GPS Tracker plus 2 FREE additional months upon purchase of a subscription plan for 12 months (€ 49.90). Thus, the well-being of your four-legged friend is secured.
The offer will be valid until May 31, 2019. All you need to do is to enter the serial number on the back of your Petpointer tracker at this link (https://petpointer-start.tractive.com) to request your new Tractive GPS Tracker.
We thank you for your loyalty and wish you and your four-legged friend all the best for the future!
Visit tractive.com for more information.